Cookie Policy
Last Updated: May 15, 2025
This Cookie Policy explains how Galuxentia ("we," "us," or "our") uses cookies and similar tracking technologies on our website Galuxentia.pro. By using our website, you consent to the use of cookies as described in this policy.
What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to the website owners.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser until they expire or you delete them. Session cookies are deleted automatically when you close your browser.
How We Use Cookies
We use cookies for various purposes to enhance your experience on our platform. Our cookies help us understand how you interact with our website, remember your preferences, and improve our educational services.
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are essential for the operation of our platform.
Examples:
Authentication cookies: To verify your identity when you log in to your account
Security cookies: To protect your data and prevent fraudulent activity
Load balancing cookies: To distribute website traffic efficiently
Performance and Analytics Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. This helps us improve the performance and functionality of our educational platform.
Information collected includes:
Page visit data: Which pages you view and how long you stay on them
Navigation patterns: How you move through our website
Error tracking: Technical issues you encounter
Loading times: How quickly pages load on your device
Functionality Cookies
These cookies allow our website to remember choices you make and provide enhanced, personalized features. They help us tailor your learning experience to your preferences.
These cookies remember:
Language preferences: Your selected display language
Quiz progress: Your position in interactive quizzes and tests
Display settings: Text size, layout preferences, and accessibility options
Regional settings: Your location for relevant content delivery
Targeting and Advertising Cookies
These cookies track your browsing activity and are used to deliver advertisements that are relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
Used for:
Personalized content: Showing educational content relevant to your interests
Advertising tracking: Measuring the success of promotional campaigns
Remarketing: Displaying relevant courses based on your browsing history
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session Cookies | Maintain your session while browsing our website | Deleted when browser closes |
| Persistent Cookies | Remember your preferences and settings | Up to 12 months |
| First-Party Cookies | Set directly by our website for functionality | Varies by function |
| Third-Party Cookies | Set by external services we use | Varies by provider |
Third-Party Cookies
We work with trusted third-party service providers who may set cookies on your device when you visit our website. These partners help us deliver better services, analyze website traffic, and provide relevant content.
Analytics Services
We use analytics services to understand how visitors interact with our educational platform. These services use cookies to collect information about your visit, including pages viewed, time spent, and navigation patterns. This data is used in aggregate form and does not personally identify you.
Educational Content Providers
Some of our interactive quizzes, tests, and learning materials are provided by third-party educational platforms. These providers may use cookies to track your progress, save your results, and provide personalized feedback.
Social Media Plugins
We may include social media features that allow you to share content or connect with us on social platforms. These features may set cookies to track your interactions and may collect information about your browsing activity.
Payment Processors
If you make purchases or payments through our website, our payment service providers may use cookies to process transactions securely and prevent fraud.
Managing Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through various methods.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. Please note that if you choose to disable cookies, some features of our website may not function properly.
Common browser cookie settings:
Chrome: Settings, Privacy and Security, Cookies and other site data
Firefox: Options, Privacy and Security, Cookies and Site Data
Safari: Preferences, Privacy, Cookies and website data
Edge: Settings, Cookies and site permissions, Cookies and site data
Cookie Consent Tool
When you first visit our website, you will see a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by accessing the cookie settings available on our website.
Opt-Out Links
For certain third-party cookies, you may opt out directly through the service provider's website. We provide information about major third-party services and their opt-out mechanisms where applicable.
Mobile Devices and Apps
If you access our educational platform through a mobile device or application, we may use mobile identifiers and similar technologies to achieve similar functionality as cookies. You can manage these through your device settings or app preferences.
Do Not Track Signals
Some browsers include a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no industry standard for how to respond to Do Not Track signals. We do not currently respond to Do Not Track signals.
Cookies and Personal Data
Some cookies may collect or have access to personal data. Any personal data collected through cookies is handled in accordance with our Privacy Policy. We implement appropriate security measures to protect cookie data and ensure it is processed lawfully and transparently.
Cookie Retention
We retain cookie data only for as long as necessary to fulfill the purposes described in this policy. Different cookies have different retention periods based on their purpose:
Session cookies: Automatically deleted when you close your browser
Authentication cookies: Remain until you log out or for a maximum of 30 days
Preference cookies: Stored for up to 12 months
Analytics cookies: Typically stored for up to 24 months
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. We will post any changes on this page and update the "Last Updated" date at the top of this policy.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website after any changes indicates your acceptance of the updated Cookie Policy.
Contact Us
If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:
Galuxentia
14, 16, Jalan Padi Mahsuri 16, Bandar Baru Uda
81200 Johor Bahru, Johor, Malaysia
Phone: +60162366408
Email: support@Galuxentia.pro
We are committed to addressing your concerns and ensuring your experience on our educational platform is transparent, secure, and respects your privacy preferences.